Privacy policy

Privacy policy

We care about the security of your data. Learn more about our data processing and protection policies

Data Controller Information

OŚRODEK MEDYCZNY “OSTEOMED” S.C. MIROSŁAW SZLACHCIC, EWA SZLACHCIC, UL. KAZIMIERZA WIELKIEGO 57/IV, 30-074 KRAKÓW, Tax Identification Number (NIP): 6771706534, Business Registry Number (REGON): 350805497, is the controller of personal data.

Data Protection Officer

The Data Protection Officer is: Maciej Gibiński, PhD in Law, Attorney-at-Law. Telephone: 883-925-879. Email: IOD@cdpm.pl. The Data Protection Officer meets with data subjects by prior appointment.

Purpose of Data Processing

Personal data is processed for the following purposes:

  • Provision of healthcare services (referrals, prescriptions)
  • Exercise of patient rights and storage of medical records
  • Creation of individual medical documentation
  • Conducting statistical research
  • Reporting information to the State Sanitary and Epidemiological Inspectorate
  • Issuing VAT invoices
  • Telephone contact regarding appointments (with consent)
  • Performance of tasks arising from the Act on the Healthcare Information System
  • Conducting promotional activities (on the basis of legitimate interest)

Recipients of Personal Data

Data may be disclosed to the following entities:

  • Medical personnel providing healthcare services
  • Authorized employees of the controller
  • The patient’s representatives
  • Other entities providing healthcare services
  • Public authorities (Patient Rights Ombudsman, National Health Fund (NFZ), self-governing bodies of medical professions)
  • National and regional medical consultants
  • Supervisory and auditing bodies
  • Courts, public prosecutor’s offices, forensic physicians
  • Social insurance authorities and adjudicating panels
  • Entities maintaining registries of medical services
  • Insurance companies (with the patient’s consent)
  • Medical commissions
  • Regional commissions for medical incidents
  • Heirs
  • Accounting office
  • Medical software provider
  • IT specialist
  • e-Health Center (Centrum e-Zdrowia)

Data is not transferred to third countries.

Data Retention Period

Data contained in individual medical records

  • 2 years from the end of the calendar year – unused referrals
  • 5 years from the end of the calendar year – referrals and orders
  • 10 years from the end of the calendar year – X-ray images
  • 20 years from the last entry – all other documentation
  • 22 years – documentation of children up to 2 years of age
  • 30 years from the end of the year of death – death resulting from bodily injury or poisoning
  • 30 years from the last entry – blood and blood component monitoring records

Other retention periods

  • Collective documentation – 20 years from the last entry
  • Register of disclosed documentation – 20 years
  • VAT invoices – 5 years
  • Register of complaints and requests – 5 years

Data Processed by the Controller

Mandatory data

  • First and last name
  • National identification number (PESEL)
  • Date of birth
  • Address of residence
  • Email address (if electronic documentation is requested)
  • First and last name of the legal representative
  • Identity document series and number
  • Telephone number
  • Number of the entitlement document confirming the right to healthcare services

Voluntary data

  • Telephone number
  • Email address

Failure to provide voluntary data will make it impossible to receive medical documentation in electronic form.

Rights of the Data Subject

The data subject is entitled to the following rights:

  • Right of access to data
  • Right to rectification of data
  • Right to erasure of data (to the extent permitted by law)
  • Right to restriction of processing (to the extent permitted by law)
  • Right to object to processing
  • Right to data portability (to the extent permitted by law)
  • Right to withdraw consent to processing
  • Right to lodge a complaint with the supervisory authority

Processing of Data Through Profiling

Data may be processed through profiling for the purpose of obtaining information about health status, establishing a diagnosis, and preparing a treatment plan. The patient will be informed by medical personnel before such processing begins.